I currently receive several bills for my telephone and Internet service. Can Stage 2 Networks consolidate these on one invoice?Yes. Stage 2 can consolidate all of your local, long distance, Internet and data services on one monthly bill.
What period does my Stage 2 bill cover?
Stage 2's billing period runs from the first day of the month to the last day of the month.
What are the taxes and surcharges on my bill?
Taxes and surcharges on your telephone bill are mandated by local, state and federal agencies. Stage 2 is required by the government to collect all taxes and surcharges from its customers. Since the government sets these charges, all phone companies charge similar surcharges. If you have any questions about your bill please call Stage 2 Customer Service at 1.800.STAGE2-0 / 1.800.782.4320.
What do I do if I continue to receive bills from my previous carrier?
Contact your previous carrier and tell them the date on which you switched your services to Stage 2.
I have multiple offices; some are in different states or countries. Can Stage 2 bill all locations on one master invoice?
Yes. Stage 2's billing system will allow you to consolidate several locations onto one bill. Your new invoice will detail exact charges for each location, allowing your company to track calling patterns for each location.
Can I track calls made from my office by department, projects or clients?
Yes. The Stage 2 billing system can assign Account Codes to track your calls and expenses. Each Account Code has its own summary page on the bill.
What is the benefit of being a Stage 2 Partner?
Each client that you help move onto the Stage 2 network will earn a commission. The level of commission depends on your partner level. Contact partners@stage2networks.com or 1.212.497.8049 for more details.
When would I get paid?
Stage 2 will pay the initial commission after the first month in which the customer has been active for a minimum of 30 days and is in good payment standing with Stage 2. Good payment standing is determined solely by Stage 2's Credit Department.